Privacy Policy & SMS Messaging Privacy Notice

Callaway Logistics Ltd Company
Effective Date: November 2, 2026

Callaway Logistics Ltd Company ("Callaway Logistics," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, protect, and disclose personal information in connection with our freight transportation and logistics services, including SMS communications with customers, drivers, carriers, and business contacts.

Information We Collect

Depending on your relationship with us, we may collect your name, company name, telephone number, email address, business contact information, shipping or delivery details, load and scheduling information, messages you send us, SMS opt-in or opt-out records, and communications history. We may collect information you provide directly through phone calls, messages, forms, or other business interactions.

How We Use Information

We use information to coordinate freight and transportation services; communicate about loads, pickup and delivery schedules, dispatch, operational changes, and customer support; respond to inquiries; maintain business records; and send SMS messages only in accordance with applicable consent requirements. We do not use operational SMS consent as permission to send unrelated promotional messages.

SMS Messaging and Consent

If you expressly opt in to receive SMS messages from Callaway Logistics, we may send conversational or operational texts about shipment status, scheduling, dispatch coordination, and service-related inquiries. Message frequency varies based on your interactions and shipment activity. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing services. You may opt out at any time by replying STOP to a message. Reply HELP for assistance, or contact us using the details below. We maintain consent and opt-out records as appropriate.

Consumer Data Sharing and Limited Disclosure

Callaway Logistics Ltd Company does not sell, rent, or disclose consumer personal information, phone numbers, SMS message content, SMS opt-in data, or SMS consent records to external organizations for their own marketing or promotional purposes. We do not transfer or share consumer SMS data with third parties or affiliates for marketing or promotional purposes. Limited disclosures may occur only when necessary to provide requested logistics services, to operate our messaging platform (including our SMS communications provider and its delivery partners), to protect security or legal rights, or to comply with applicable law. These recipients may access only information reasonably necessary for the specified purpose and are not authorized by us to use consumer SMS data for independent marketing. We do not share text messaging originator opt-in data or consent with any third parties for marketing purposes. These restrictions apply to all consumer SMS information.

Information Security and Retention

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described above and to meet applicable legal, contractual, and operational obligations.

Your Choices

You can stop SMS communications at any time by replying STOP. You may contact us to request updates or corrections to your contact information, subject to applicable law and recordkeeping requirements.

Changes to This Policy

We may update this policy as our practices or legal requirements change. We will post the revised policy with a new effective date and provide additional notice where required.

Contact Us

Callaway Logistics Ltd Company
Email: info@callawaylogistics.com
Phone: (888) 823-9949
Website: www.callawaylogistics.com